Artwork refers to the digital file that contains the design or content you want to print. It can include graphics, images, text, and other elements. You can create artwork using design software like Adobe Photoshop or Illustrator.

If you’re not familiar with design tools, our website also offers easy-to-use online design tools or Canva to help you create your artwork.

Don’t worry if you don’t have a print file. Redpixel’s website also provides easy-to-use online design tools to help you create your artwork.

Alternatively, Redpixel offer paid design services at a very economical fee to assist you. Once you approve the design, we will proceed with printing your order.

Redpixel offers paid-design-services to assist you at very economical fee. During the ordering process, you can choose the design service option, provide us with your requirements and ideas, and our professional designers will create a custom design for you. Once you approve the design, we will proceed with printing your order.

Design services are chargeable as they require time and manpower. If you wish to see a design first, you will need to place a separate order for our design service. To learn more about our design services, please visit [link here].

However, we do offer discounted rates for design services when you choose them in conjunction with a print order.

After you place your order and confirm the artwork, we begin processing it for print production. The specific production time is indicated for each product. Once production is completed, we dispatch your order using our shipping partner, which typically takes 3-7 working days [Monday to Saturday] for delivery.

Please note that production and delivery times may be subject to delay in the event of natural disasters, pu

You can share your requirements with us via WhatsApp, phone, email, or by using our live chat feature. Our team will be happy to assist you

You will receive a 100% refund if you cancel your order within 12 hours of placing it. Please contact our customer support to cancel your order, or you can log in to My Account and cancel the order yourself.

Please note that a 100% cancellation fee is applied once your order is processed for printing, and no refund will be issued.