Acceptance of Terms of Usage

These Terms of Usage govern your access and use of this Site. By accessing or using this Site, you agree to be bound by these Terms of Usage and to any additional guidelines, restrictions, or rules that may be posted in connection with specific sections or services of this Site. All such additional posted guidelines, restrictions, or rules are hereby incorporated by reference into these Terms of Usage.

Redpixel Printworks Pvt Ltd reserves the right to make changes to this Site and to these Terms of Usage at any time without prior notice. You should review these Terms of Usage each time you access this Site.

You also agree that we may provide all communications (including marketing communication) to you electronically by posting them on our website or, at our election, by sending an e-mail to the e-mail address you provided to us when you registered at our website or by calling on your registered phone number. You may withdraw your consent to receive communications from us electronically by contacting customer care at sales@redpixels.in. However, if you withdraw your consent to receive our communications electronically, you might not get all the communications regarding your order and your account.

General

All the terms and conditions and/or any transactions occurring online at www.redpixels.in or by phone are subject to the laws of Mumbai, India. Redpixel Printworks Pvt Ltd is not responsible for the delay and/or damages resulting from Machinery Breakdown, Acts of God, and from other actions, both governmental and otherwise, including but not limited to, war, riot, seizure, and embargo. The tools available on www.redpixels.in to create documents are the property of Redpixel Printworks Pvt Ltd and its affiliated companies. The Buyer’s order shall be deemed an acceptance of the Seller’s terms. The terms and conditions shall in all respects be governed by the jurisdiction of the Courts of Mumbai, India.

Reservations

All orders are subject to acceptance by Redpixel Printworks Pvt Ltd. We reserve the right to reject any order at any time without recourse. We also reserve the right to change the price at any time even after we receive the order.

Returns

Due to the nature of the product, no returns can be made once the order is processed and/or shipped. Any claims for defects, damages, or shortages must be made in writing within two (2) business days after receipt of the merchandise. We will replace only those orders that were processed incorrectly. The replacement of the order will take place only after the receipt of returned merchandise. We will not replace the order if it is determined by us that the order was misused or mishandled by the buyer or part of the order was used by the buyer and part of the order is being returned.

Credit Card

If the Buyer’s credit card is declined, Redpixel Printworks Pvt Ltd will not process the Buyer’s order. In the event that Redpixel Printworks Pvt Ltd must commence legal action to enforce any terms of this agreement, the Buyer agrees to pay reasonable legal fees and costs.

Warranty

Redpixel Printworks Pvt Ltd neither makes any explicit warranties nor implies or accepts any responsibility other than the possible replacement of the products purchased by the Buyer. Redpixel Printworks Pvt Ltd may but does not guarantee the replacement of the defective product, or credit the amount of the purchase price.

Shipping

Redpixel Printworks Pvt Ltd will arrange for shipping with a reputed carrier. Redpixel Printworks Pvt Ltd will not be responsible for the delay in delivery, loss, or damage of the order while the order is with the shipping carrier.

Limitation of Liability

Redpixel Printworks Pvt Ltd will not be liable in contract or in tort (including negligence) to the customer for incidental or consequential damages, arising out of or resulting from anybody’s performance or nonperformance of our obligations. Redpixel Printworks Pvt Ltd shall not be liable to anyone for any kind of financial losses, costs, expenses, damages, and/or other economic damages. The Buyer agrees that the Buyer will not hold Redpixel Printworks Pvt Ltd responsible for any and all loss, cost, expense, and damages (including legal costs) on account of any and all manner of claims, demands, actions, and proceedings that may be instituted against Redpixel Printworks Pvt Ltd and its affiliated company(s) on grounds alleging that the said work violates any copyrights, trademarks, service marks, is scandalous, or invades any person’s right to privacy or other personal rights.

Cancellations and Refunds

As we deal with customized products, Redpixel Printworks Pvt Ltd and its affiliated companies will not refund any money for the orders that were shipped or were cancelled after the order was processed.

Trademark Disclaimer

Redpixel® is a registered trademark under the India Trade Marks Registry. Unauthorized use of this trademark is strictly prohibited and may result in legal action. Redpixel Printworks Pvt Ltd reserves all rights pertaining to its intellectual property. Any use of the Redpixel® trademark without prior written consent from Redpixel Printworks Pvt Ltd will be met with legal measures to protect the brand’s integrity and ownership. For permissions and inquiries, please contact us directly.